DW Service for Windows
Remote-support client installer for Windows operating systems, to be downloaded and installed to allow technician access
On request
Exion Networks SA's remote support stems from the "listen, act and repair" approach: it lets technicians connect directly to the customer's computer to identify and eliminate the problem without the need for an on-site visit. The connection is made through the DW Service software, to be downloaded and installed in a few steps by following the guided procedure.
The service is compatible with the main operating systems (Windows, macOS and Linux): simply download the installer suited to your system, save the file and start the installation. Once finished, Exion technicians can access the machine to step in and restore correct operation. The Download section also provides forms and useful documents for customers.
- Remote connection through the DW Service software
- Compatibility with Windows, macOS and Linux
- Fast, guided installation of the support agent
- Technician intervention without the need for an on-site visit
- Resolution-oriented approach: listen, act and repair
- Download section with forms and documents for customers
Solutions
DW Service for macOS
Remote-support client installer for Apple Mac computers, with a guided installation procedure
On request
DW Service for Linux
Remote-support client installer for Linux distributions, for remote connection by technicians
On request